Heathcotes Restaurants

"The bigger finance companies chase your business when you're successful - but not when you're small or experiencing difficulties. When you're supported at that time you tend to stick with it.

"You need to be strong, practical and realistic. You cant afford to be let down and a relationship based on price alone will usually fall apart. All businesses have problems at some stage. A provider who understands your business is so vital - you know that any issues can be resolved."

To read the the full Heathcotes case study click here

Warner Howard

"We work very well with Admiral on lots of levels. We both meet our objectives on a business level whilst maintaining a good relationship. We have a true partnership - its as though we were the same company. Relationships are key, they genuinely understand our business and our needs. Maintaining business with customers is paramount to us. Admiral understand and accept this. We need to look after out customers not as finance customers - we've been insistent upon this - and Admiral have moulded themselves to suit our needs. It's the way forward for finance companies - its about customers."

To read the the full Warner Howard case study click here

M & S Reprographics

"Admiral has the same ethos as us - treat people the way you expect to be treated. People are sick of faceless operations: voicemails and emails. They want to speak to a person. Admiral is very responsive and communicate personally with us if there are any problems. People also like familiarity and Admiral has great staff continuity. The majority of their people have been there since day one. As a result, our day to day business with Admiral runs very smoothly."

To read the the full M & S case study click here